Frequently Asked Questions
Everything you need to know about your QUICKPLAY gear and orders.
How long does shipping take for my sports equipment?
Standard shipping typically takes 3-5 business days. Expedited options are available at checkout if you need your gear ready for the next big game.
What is your return policy for used equipment?
We offer a 30-day return policy for items in original condition. Please note that for hygiene and safety reasons, equipment showing significant wear cannot be returned.
Do you offer a warranty on portable goals and nets?
Yes, all QUICKPLAY products come with a 1-year manufacturer warranty covering defects in materials and workmanship to ensure your training never stops.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking link to monitor your package from our warehouse to your doorstep.
Do you offer bulk discounts for schools or sports clubs?
We do. Please contact our dedicated sales team via the 'Team Sales' page to receive a custom quote for large volume orders.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.